/* فاز ۳ — استایل پیام‌رسان (مشتری و مدیر) */
html,body{height:100%}
body.c3{margin:0;overflow:hidden}
.c3 .app{display:flex;flex-direction:column;height:100vh;height:100dvh;max-width:640px;margin:0 auto;background:#EEF3F7}
.c3 header.bar{display:flex;align-items:center;gap:10px;padding:10px 12px;background:#0F766E;color:#fff;flex:none;padding-top:max(10px,env(safe-area-inset-top))}
.c3 header.bar .t{flex:1;min-width:0}
.c3 header.bar b{display:block;font-size:16px;line-height:1.3}
.c3 header.bar small{display:block;font-size:12px;opacity:.85}
.c3 .ibtn{width:40px;height:40px;border-radius:12px;border:none;background:rgba(255,255,255,.14);color:#fff;display:flex;align-items:center;justify-content:center;text-decoration:none;flex:none}
.c3 .ibtn:hover{background:rgba(255,255,255,.25)}
.c3 .ibtn.dark{background:#E3EAF1;color:#12263A}
.c3 .ibtn.dark:hover{background:#D5DFEA}

.c3 .list{flex:1;overflow-y:auto;padding:12px 10px 8px;display:flex;flex-direction:column;gap:4px;overscroll-behavior:contain}
.c3 .older{align-self:center;font-size:12px;color:#4B5F73;padding:6px 12px}
.c3 .day{align-self:center;font-size:12px;color:#4B5F73;background:#DCE5EE;border-radius:10px;padding:2px 12px;margin:8px 0 4px}
.c3 .sys{align-self:center;font-size:13px;color:#4B5F73;background:#fff;border:1px dashed #BFD0DE;border-radius:14px;padding:10px 14px;margin:8px 0;text-align:center;max-width:90%}

.c3 .b{max-width:82%;padding:7px 11px 5px;border-radius:16px;font-size:15px;line-height:1.7;word-break:break-word;white-space:pre-wrap;box-shadow:0 1px 2px rgba(18,38,58,.08)}
.c3 .b.mine{align-self:flex-start;background:#0F766E;color:#fff;border-bottom-right-radius:4px}
.c3 .b.theirs{align-self:flex-end;background:#fff;color:#12263A;border-bottom-left-radius:4px}
.c3 .b .meta{display:flex;gap:6px;align-items:center;justify-content:flex-end;font-size:11px;opacity:.8;margin-top:1px;white-space:normal}
.c3 .b .tick{letter-spacing:-3px;font-size:13px}
.c3 .b .tick.seen{color:#7DD3FC;opacity:1}
.c3 .b.theirs .tick.seen{color:#0369A1}
.c3 .b.failed{background:#B91C1C}
.c3 .b .retry{background:none;border:none;color:#fff;text-decoration:underline;padding:0;font-size:12px}
.c3 .b.pending{opacity:.7}
.c3 .att img{display:block;max-width:100%;max-height:260px;border-radius:10px;margin:2px 0 4px;background:#0001}
.c3 .att.pdf{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:12px;background:rgba(255,255,255,.18);color:inherit;text-decoration:none;margin:2px 0 4px;white-space:normal}
.c3 .b.theirs .att.pdf{background:#EEF3F7}
.c3 .att.pdf small{display:block;font-size:11px;opacity:.8}

.c3 form.composer{display:flex;align-items:flex-end;gap:8px;padding:8px 10px;padding-bottom:max(8px,env(safe-area-inset-bottom));background:#fff;border-top:1px solid #DCE5EE;flex:none}
.c3 form.composer textarea{flex:1;min-height:42px;max-height:120px;resize:none;border:1.5px solid #CBD7E3;border-radius:21px;padding:9px 14px;line-height:1.5;background:#F7FAFC;color:#12263A;outline:none}
.c3 form.composer textarea:focus{border-color:#0F766E}
.c3 .send{width:44px;height:44px;border-radius:50%;border:none;background:#0F766E;color:#fff;display:flex;align-items:center;justify-content:center;flex:none}
.c3 .send:disabled{background:#9DB5B2}
.c3 .send svg{transform:scaleX(-1)}
.c3 .attach{width:44px;height:44px;border-radius:50%;border:none;background:#E3EAF1;color:#12263A;display:flex;align-items:center;justify-content:center;flex:none}
.c3 .err{background:#FEE2E2;color:#991B1B;font-size:13px;padding:6px 12px;text-align:center}

.c3 .profile{background:#fff;border:1px solid #DCE5EE;border-radius:16px;padding:12px;margin:6px 4px 10px;display:flex;flex-direction:column;gap:8px}
.c3 .profile p{margin:0;font-size:13px;color:#4B5F73}
.c3 .profile input{height:42px;border:1.5px solid #CBD7E3;border-radius:12px;padding:0 12px;background:#F7FAFC}
.c3 .profile .row{display:flex;gap:8px}
.c3 .btn3{height:40px;padding:0 16px;border-radius:12px;border:none;background:#0F766E;color:#fff;font-weight:700}
.c3 .btn3.ghost{background:#E3EAF1;color:#12263A}

/* ---- صندوق گفتگوی مدیر ---- */
body.inbox .app{max-width:none;display:grid;grid-template-columns:380px 1fr;background:#E9EFF5}
.inbox .side{display:flex;flex-direction:column;min-height:0;background:#fff;border-left:1px solid #DCE5EE}
.inbox .side header.bar{flex-wrap:wrap}
.inbox .search{padding:8px 10px 4px;background:#fff}
.inbox .search input{width:100%;height:40px;border:1.5px solid #CBD7E3;border-radius:20px;padding:0 16px;background:#F7FAFC;outline:none}
.inbox .search input:focus{border-color:#0F766E}
.inbox .chips{display:flex;gap:6px;padding:6px 10px 8px;overflow-x:auto;background:#fff;border-bottom:1px solid #EEF3F7}
.inbox .chip{border:1px solid #CBD7E3;background:#fff;color:#12263A;border-radius:16px;padding:3px 12px;font-size:13px;white-space:nowrap}
.inbox .chip.on{background:#0F766E;border-color:#0F766E;color:#fff}
.inbox .convs{flex:1;overflow-y:auto;min-height:0}
.inbox .row{display:flex;gap:10px;align-items:center;width:100%;border:none;background:#fff;text-align:right;padding:10px 12px;border-bottom:1px solid #EEF3F7}
.inbox .row:hover{background:#F3F8F8}
.inbox .row.on{background:#E0F2F0}
.inbox .av{position:relative;width:46px;height:46px;border-radius:50%;color:#fff;font-weight:800;font-size:18px;display:flex;align-items:center;justify-content:center;flex:none}
.inbox .av i{position:absolute;bottom:0;left:0;width:12px;height:12px;border-radius:50%;background:#22C55E;border:2px solid #fff}
.inbox .row .mid{flex:1;min-width:0}
.inbox .row .top{display:flex;justify-content:space-between;gap:8px}
.inbox .row .top b{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox .row .top small{color:#4B5F73;font-size:12px;flex:none}
.inbox .row .bot{display:flex;justify-content:space-between;gap:8px;align-items:center}
.inbox .row .bot span{color:#4B5F73;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inbox .badge3{background:#DC2626;color:#fff;min-width:22px;height:22px;border-radius:11px;font-size:12px;font-weight:800;display:inline-flex;align-items:center;justify-content:center;padding:0 7px;flex:none;box-shadow:0 1px 3px rgba(220,38,38,.35)}
.inbox .row.unread{background:#FFF7F7}
.inbox .row.unread .top b{font-weight:800}
.inbox .row .top .badge3{margin-right:6px}
.inbox .asset-tray{flex:none;display:flex;flex-direction:column;gap:6px;padding:8px 10px;background:#F8FAFC;border-top:1px solid #E2E8F0}
.inbox .asset-tray .tray-label{font-size:11px;color:#64748B;font-weight:700}
.inbox .asset-tray .tray-row{display:flex;flex-wrap:wrap;gap:6px;max-height:88px;overflow-y:auto}
.inbox .asset-chip{border:1.5px dashed #94A3B8;background:#fff;color:#0F766E;border-radius:10px;padding:6px 10px;font-size:12px;font-weight:700;cursor:grab;user-select:none}
.inbox .asset-chip:active{cursor:grabbing}
.inbox .asset-chip.form{border-color:#0F766E;background:#ECFDF5}
.inbox .asset-chip.tree{border-color:#7C3AED;background:#F5F3FF;color:#5B21B6}
.inbox .msgs.drag-over{outline:2px dashed #0F766E;outline-offset:-4px;background:#E0F2F0}

.inbox .empty{padding:40px 20px;text-align:center;color:#4B5F73}
.inbox .more{display:block;margin:10px auto;border:none;background:#E3EAF1;border-radius:12px;padding:6px 16px}
.inbox .main{display:flex;flex-direction:column;min-height:0;min-width:0}
.inbox .main .ph{flex:1;display:flex;align-items:center;justify-content:center;color:#4B5F73;flex-direction:column;gap:8px}
.inbox .main header.bar{background:#fff;color:#12263A;border-bottom:1px solid #DCE5EE}
.inbox .main header.bar small{color:#4B5F73;opacity:1}
.inbox .back3{display:none}
.inbox .quick{display:flex;gap:6px;padding:6px 10px;overflow-x:auto;background:#fff;border-top:1px solid #EEF3F7;flex:none}
.inbox .quick button{border:1px solid #B7D9D5;background:#F0FAF9;color:#0F4F4A;border-radius:16px;padding:3px 12px;font-size:13px;white-space:nowrap}
.inbox .quick .edit{border-style:dashed;background:#fff;color:#4B5F73}
.inbox .msgs{flex:1;overflow-y:auto;padding:12px 14px 8px;display:flex;flex-direction:column;gap:4px;min-height:0;background:#EEF3F7}
.inbox .b{max-width:70%}
@media(max-width:820px){
  body.inbox .app{grid-template-columns:1fr}
  .inbox .main{display:none}
  .inbox.thread-open .side{display:none}
  .inbox.thread-open .main{display:flex}
  .inbox .back3{display:flex}
}

/* دکمه حذف گفتگو */
.c3 .ibtn.danger{background:rgba(185,28,28,.35)}
.c3 .ibtn.danger:hover{background:rgba(185,28,28,.55)}
.c3 .ibtn.dark.danger{background:#FEE2E2;color:#B91C1C}
.c3 .ibtn.dark.danger:hover{background:#FECACA}

/* لیبل‌ها و مشخصات گفتگو */
.inbox .row-labels{display:flex;flex-wrap:wrap;gap:4px;margin-top:4px}
.inbox .tag,.c3 .tag{display:inline-block;font-size:11px;font-weight:700;padding:2px 8px;border-radius:10px;background:#E0F2F1;color:#0F4F4A}
.inbox .tag.muted{background:#EEF2F6;color:#6B7C8F;font-weight:500}
.inbox .labels-chips{padding-top:0;border-top:none}
.inbox .meta-bar{flex:none;padding:6px 12px;background:#F1F5F9;border-bottom:1px solid #DCE5EE}
.inbox .meta-labels{display:flex;flex-wrap:wrap;gap:6px}
.inbox .meta-note{margin-top:6px;font-size:12px;color:#334155}
.inbox .meta-edit{flex:none;padding:10px 12px;background:#fff;border-bottom:1px solid #DCE5EE;display:flex;flex-direction:column;gap:8px}
.inbox .meta-edit[hidden]{display:none!important}
.inbox .meta-row{display:flex;flex-direction:column;gap:4px}
.inbox .meta-row label{font-size:12px;font-weight:700;color:#4B5F73}
.inbox .meta-row input{height:40px;border-radius:10px;border:1.5px solid #CBD7E3;padding:0 12px;font-size:14px;background:#F7FAFC}
.inbox .meta-presets{display:flex;flex-wrap:wrap;gap:6px}
.inbox .meta-presets .chip{font-size:12px;height:28px;padding:0 10px}
.inbox .meta-actions{display:flex;gap:8px}
.inbox .meta-actions .btn3{flex:1}

/* مدیریت لیبل‌ها */
.inbox .label-mgr{flex:none;padding:10px 12px;background:#fff;border-bottom:1px solid #DCE5EE;max-height:42vh;overflow:auto}
.inbox .label-mgr[hidden]{display:none!important}
.inbox .label-mgr-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}
.inbox .label-mgr-head b{font-size:14px}
.inbox .label-mgr-hint{margin:0 0 10px;font-size:12px;color:#4B5F73;line-height:1.6}
.inbox .label-mgr-add{display:flex;gap:8px;margin-bottom:10px}
.inbox .label-mgr-add input{flex:1;height:40px;border-radius:10px;border:1.5px solid #CBD7E3;padding:0 12px;font-size:14px}
.inbox .label-mgr-add .btn3{height:40px;padding:0 14px}
.inbox .label-mgr-row{display:flex;gap:6px;align-items:center;margin-bottom:8px}
.inbox .label-mgr-row input{flex:1;height:36px;border-radius:10px;border:1.5px solid #CBD7E3;padding:0 10px;font-size:13px}
.inbox .label-mgr-row .btn3{height:36px;padding:0 10px;font-size:12px}
.inbox .danger-txt{color:#B91C1C!important}
.inbox .av.pinned{box-shadow:0 0 0 2px #0F766E}

.chat-form{background:rgba(255,255,255,.95);color:#12263A;border-radius:12px;padding:10px;margin-top:4px;min-width:220px;max-width:100%}
.chat-form-title{font-weight:800;margin-bottom:8px;font-size:14px}
.chat-form-fields .field{margin-bottom:8px}
.chat-form-fields label{font-size:12px;font-weight:700}
.chat-form-fields input,.chat-form-fields textarea,.chat-form-fields select{width:100%;height:36px;border-radius:8px;border:1px solid #CBD7E3;padding:0 8px;font-size:13px}
.chat-form-fields textarea{height:auto;padding:8px}
.chat-form-err{color:#B91C1C;font-size:12px;margin:6px 0}
.chat-svc{display:flex;flex-direction:column;gap:8px}
.inbox .mod-tools{flex:none;display:flex;flex-wrap:wrap;gap:6px;padding:6px 10px;background:#F8FAFC;border-top:1px solid #E2E8F0}
.inbox .mod-tools .btn3{font-size:12px;height:32px;padding:0 10px}

.inbox .pres-bar{flex:none;padding:8px 10px;background:#0F766E;color:#fff;border-bottom:1px solid rgba(0,0,0,.08)}
.inbox .pres-row{display:flex;gap:6px;align-items:center;margin-bottom:6px}
.inbox .pres-bar select,.inbox .pres-bar input,.inbox .pres-bar textarea{width:100%;border-radius:8px;border:none;padding:6px 8px;font-size:12px;color:#12263A}
.inbox .pres-bar select{width:auto;flex:1;height:34px}
.inbox .pres-bot{margin-top:8px;background:rgba(255,255,255,.12);padding:8px;border-radius:10px}
.inbox .pres-bot .checkline{color:#fff;font-size:12px}
.pres-banner{flex:none;padding:8px 12px;font-size:12px;line-height:1.5;background:#ECFDF5;color:#065F46;border-bottom:1px solid #A7F3D0}
.pres-banner.mode-busy{background:#FFFBEB;color:#92400E;border-color:#FDE68A}
.pres-banner.mode-offline{background:#FEF2F2;color:#991B1B;border-color:#FECACA}
.pres-banner.mode-custom{background:#EFF6FF;color:#1E40AF;border-color:#BFDBFE}

.reply-quote{font-size:12px;opacity:.85;border-right:3px solid rgba(15,118,110,.7);padding:4px 8px;margin-bottom:6px;background:rgba(0,0,0,.04);border-radius:6px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.b.mine .reply-quote{border-right-color:rgba(255,255,255,.7);background:rgba(255,255,255,.12)}
.msg-act{background:none;border:none;cursor:pointer;font-size:12px;opacity:.7;padding:0 4px;line-height:1}
.msg-act:hover{opacity:1}
.reply-bar{flex:none;display:flex;align-items:center;gap:8px;padding:6px 12px;background:#ECFDF5;border-top:1px solid #A7F3D0;font-size:12px;color:#065F46}
.reply-bar button{border:none;background:none;cursor:pointer;font-size:16px;color:#065F46}

.chat-tree{background:rgba(255,255,255,.96);color:#12263A;border-radius:12px;padding:10px;margin-top:4px;min-width:200px}
.chat-tree-name{font-size:12px;font-weight:800;color:#0F766E;margin-bottom:6px}
.chat-tree-q{font-size:14px;font-weight:600;margin-bottom:10px;line-height:1.5}
.chat-tree-ops{display:flex;flex-direction:column;gap:6px}
.tree-btn{border:1.5px solid #0F766E;background:#ECFDF5;color:#065F46;border-radius:10px;padding:8px 12px;font-size:13px;font-weight:600;text-align:right;cursor:pointer}
.tree-btn:hover{background:#D1FAE5}
.tree-btn.back{border-color:#94A3B8;background:#F8FAFC;color:#475569;font-weight:500}
.chat-tree-done{font-size:12px;color:#6B7C8F;margin-top:6px}
.b.mine .chat-tree{background:rgba(255,255,255,.15);color:inherit}

.inbox .row{position:relative;padding-right:10px}
.inbox .row-stripes{position:absolute;top:0;bottom:0;right:0;width:5px;display:flex;flex-direction:column}
.inbox .row-stripes i{flex:1;display:block;min-height:4px}
.inbox .row-labels .tag-colored{border:1px solid;border-radius:999px;padding:1px 8px;font-size:11px;font-weight:700}
.inbox .row .tag{border-radius:999px;padding:1px 8px;font-size:11px}
.inbox .meta-labels .tag-colored{border:1px solid;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:700;margin-left:4px}
.inbox .label-mgr-list .lab-color{width:28px;height:28px;border:none;border-radius:6px;padding:0;cursor:pointer}